![]() These parts are freely available on mobile spare parts market. Hint: Nokia N97, 97mini and many newer units have almost identical socket. (We don’t have that many (My Passports) in our country nor do we have any WD agent) I have done USB socket replacement before in several occasions but not on this particular drive model. No esata or firewire detection - only USB. Bought it home and getting the problem described. Set it up originally on my frineds Vista PC, and worked fine with esata. When I try the esata port or firewire neither are detected at all. Synthetic carpeting & Air Conditioning make things worse. As title say, can connect external WD Hard drive via USB and Vista detects it ok. Don’t even think about touching drive PCB if you don’t have an antistatic work place. Be careful while opening as it is somewhat tricky. It is also possible to seek help from a local skilled (well equipped) mobile phone repair guy to have a look on your drive PCB. Then you’ll come to know this is possible or not. Call or email them with full description of your issue. They don’t need to technically recover your data – so they shouldn’t charge you that much. If you intend to claim warranty replacement now or in the future (if it covers) it is advisable to send your drive to WD approved data recovery agents (See WD support web) for drive repair. Sometimes, terms and conditions of this document change from state to state and country to country. Physically damaged HDD’s may not be covered by WD warranty. First read your warranty document if you need to seek possible warranty claim.
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